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The most important thing to keep in mind is to get in touch with your retailer if you’re unsure about anything in your bill, if you think something might be wrong, or if you think you won’t be able to pay your bill for whatever reason. Your retailer’s support team will be able to explain your bill to you and can offer you support if you’re having trouble paying your bill.
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Most bills will have a “fixed charge” and a “variable charge”. The fixed charge is the same regardless of how much power you use because it covers the cost of getting the power to your house and other essentials like your power meter. The variable charge is the cost of the power you’ve used, displayed in kWh (kilowatt hours) or sometimes referred to as “units”. This is a measurement of how much power you’re using over time.
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Your bill will also include the name of your plan and what period you’ve been billed for. Most power companies will bill you monthly, but depending on your plan and how you’re paying you may be billed fortnightly or even weekly.
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Your bill lists the charge that needs to be paid along with any other outstanding charges if you’ve missed recent payments. If you qualify for any discounts you’ll usually find that alongside the outstanding charges.
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The plan you’re on might not necessarily be the right one for you. You can use a website like Powerswitch to compare plans and retailers and find the best deal for you.
Visit EnergyMate to find out more.
